Most leading banks today are striving to become digital banking leaders and looking to develop agile operating models leveraging technology. As markets and customer needs evolve, banks will look to become more client-centric, more tech-savvy, and more inclusive. All banks will need to adapt to this new world order by enhancing their IT infrastructure and changing the way new products and services are developed and delivered. Payment services in particular have been at the forefront of financial innovation and provide many lessons for banks and non-banks.
In this second BANKING ESSENTIALS webinar our two experts have shared fresh perspectives on the most important drivers and trends that are shaping banks’ digital transformation journey, and talk about the global payments landscape and how new EU policies such as PSD2 have changed the way payment actors, consumers and business interact with each other.